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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

Account Renewal
Unless otherwise stated, all accounts are automatically renewed/billed when your billing period...
Views: 362
How do I cancel my account?
Cancellation requests can be made by completing the form at...
Views: 238
Network Traffic/Bandwidth Usage Excess
Most network traffic to and from your site is logged to your account. This includes FTP uploads...
Views: 229
Restoration/Reactivation of Suspended/Closed Accounts
If your account is currently suspended because of incorrect or outdated credit card information,...
Views: 213
Updating your billing information
You can update your billing, or other contact information at any time by logging into...
Views: 221
What methods of payment do you accept?
Payment options include Credit Card (Visa, MasterCard, Amex, Discover, Diners Club International,...
Views: 218

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